Our Reviews

Same day service and prompt

Had a weird noise coming from the front of my van. Ben and the guys found that I had a wheel bearing going out. Got it fixed and out all before lunch. Thanks, guys!

Fast, smooth, and was a delight

Timely, great communication

Always get me in and out before I know it. They do a great job.

Took my vehicle in because the locks were not working. Expected to arrange an appointment instead they took it right in. They kept it over night found and fixed the problem and I hac ny car back the next day.

Everyone was friendly and the service was quick and priced reasonable.

In May 2022 I had this same repair made at this facility which at the time was Myers Autoworld. Problem as I remember was a corroded terminal or connector. The problem diagnosis and repair that was made is on your computer system. I told the service department of the previous repair and it was looked up on the computer and verified. The cost of making the repair at that time was roughly $250.00. This time the problem was basically the same, corroded terminal or connector. The cost of making the repair this time was more than double the previous repair. With the knowledge of the previous repair and the similarity of the repair made this time I feel that I was highly overcharged for this repair. Total charge this repair $541.42. $6.00 for material, $25.00 misc. charge, 42 cents tax and $510.00 labor charge. This charge I feel was outrageous and is the reason I gave a rating of poor for your facility. I will not have any maintenance performed at your facility in the future nor will I recommend your facility to others.

Friendly staff and great service by Layla Hernandez!!!

We were met at the door by a friendly associate name William Bruner . He took my wife and I on a tour of our vehicle pre selected from a selections of car line ups. After that he took care of us in a very professional manner that resulted in us driving away happy in our new Buick Envision.

Everyone is always nice and they get me in and out

The service department was kind and professional in their duties.

Keith Collins is an awesome salesman. This is my second car that I have purchased from him. He gets the car you want and the monthly payment you want and puts you under no pressure . I just can’t express what a wonderful person Keith is to me. Just ❤️❤️ him..

I really enjoy the people there Nate has been wonderful

Very helpful and informative

Lindy was absolutely great in helping us to buy the car

my acadia has been in shop 3 weeks in a row.I ,have spent 100s of dollars Istill have the same problem I started with. When I start car check engine light stays on.

Excellent service like always

We had a great experience at Ed Martin GMC in Anderson. Our salesman, Jordan Pierce, was fantastic to work with. He truly listened to our needs and wants and suggested several vehicles that aligned perfectly with what we were looking for. We had a vehicle to trade in, and after a couple rounds of negotiations, Jordan was able to get us right where we wanted to be. From start to finish — including working with the finance team — the entire process was smooth and professional. Overall, a great experience and we’re very happy with our purchase!

Long story if you have time give me a call

It was fast, friendly and the cost was less than expected.

The atmosphere at this Ed Martin dealership in Anderson,IN was calm and welcoming at the same time. Nice selection of new vehicles on the lot .Missy, our sales consultant, did a nice job for us.

Well the customer service was great but when I dropped off my keys I had a keychain made by my daughter on it and when I picked my truck up it was gone. I have tried calling multiple times and keep getting hung up on or sent to voicemail. I am not happy.

As always, the staff is attentive and professional. Also, the lobby area is clean and inviting.

Did a good job

I always have great service! Whether it’s maintenance or a vehicle issue, I get in right away and the team as a whole is very efficient.

Got it done fast!

Fast, friendly service….thanks!

Lisa was fantastic

Fifth car bought from William Brunner never a problem very knowledgeable.

Everyone that I dealt with was very professional and easy to work with. They kept me updated on the delivery of my car, which I appreciated.

They kept me informed on everything going on and they went over everything with me to make sure that they understood what I was needing and what they found

Ben was terrific in fact everyone came in contact with was. Kim helped settle my nerves. I could go to an Ed Martin dealership closer to me but always return to the Anderson store.

Best, most efficient car buying experience I’ve had over the years!

William was very welcoming and worked hard to find what I wanted and made sure I was satisfied with my trade in. The welcoming environment at the Anderson location makes a huge difference when looking for a new car. I left some things in my trade in and William made sure to save it for me. The honesty and integrity of the staff to turn in my personal stuff really shows the incredible values of your employees at the Anderson location. Thank you!!

Good

Prompt and complete

Service was outstanding, the service advisor was very respectful, the service was done professionally and quickly. Looking forward to have my car service in the future.

Wuick

It was really great!

The service was very fast and done well.

Treated with respect …… everyone was friendly and kind. They were willing to work with me on times and transportation.

Great communication, prompt service, will be back!

Service team got us in at our scheduled time and completed all that was on our list of repairs. Everything was done in a timely manner and we were back on the road quickly! Thank you!!

Just made me aware of features of my car.

William met us at the door and answered our questions immediately. He made us feel very comfortable .

Amazing Service Department! Appreciate you all!

Stress free. Easy process

I made an appointment so they could do a routine oil change plus a tire rotation so that they could check my brakes based on the concerns I had.

Quick service and nice service writer. They kept me informed on issues they found.

Love all the people there. always nice and pleasant experience!!!

We are very pleased with our purchase and working with William Bruner from the Ed Martin Anderson dealership through the process. This is my 5th Buick Enclave purchased, 4th with Ed Martin, but first from the Anderson store. It was a welcoming experience.

Very professional nice experience

All was good except they reset the oil mileage and did not get oil change, only a new tire on the right front. I was getting fairly close to another oil change, so I'll get it in for that in about a month. Other than that, it was good.

Courteous and on time

Quick and efficient. Great customer service

The whole experience was awesome and I am happy that I was able to lease a 2025 Buick encore thank you Jordan for being so good

I have confidence in your personnel, and they didn't let me down.

Very professional, prompt service

Love this dealership friendly kind prompt service!

I arrived for my service appointment 30 minutes early. I was greeted by my Service Tech instantly. He was very welcoming and friendly. We walked around my 2023 Canyon as he asked me if there have been any issues. I noticed the bay where I had parked was immaculate. He took my key fob and directed me to the waiting area, which was also very clean. Less than 40 minutes later, the service (oil, filter, tire rotation) was complete and my tech called for me and showed me the results of the routine inspection. He said my Canyon looks like new -- no problems identified. Overall, my experience was fast, friendly, and professional. I will highly recommend this dealership for service to my family and friends in the future. Great job... exactly what I expect from Ed Martin GMC and I will definitely be back for service, and another sale when I'm ready for my next GMC vehicle!

They were all great and took care of me unlike the Ed Martin Buick on Michigan road…. I called there for Ben twice and no response at all from him. My neighbor works for GM and he was the one that pointed me to the Anderson dealership!

We have been shopping at Ed Martin for years and will keep coming back. Our usual salesperson, Will Brunner, was on vacation, so we dealt with Nate. Nate went above and beyond and made the whole experience as easy as possible. This is are 5 purchase through Ed Martin and we will keep coming back.

Excellent salesman …Jordan

Great

On time service

Completely in a timely manner.

Very nice and friendly, answered all my questions and I know from research very honestly!

Very courteous and friendly employees

Everyone is friendly and professional.

They were willing to work with me as a person with a problem and not just a potential customer.

Prompt and professional

William was AMAZING to work with. Always available, kind, and got me my dream car! I am so thankful!

Best service anywhere. Ben and the guys always do great work on my fleet.

It was fantastic from beginning to end , the staff was great especially Nate they were not pushy and were able to care of all my questions

Fast. Was expecting to be there about an hour and was less than 30 minutes! Oil change and tire rotation.

The dealership went out of their way to get the vehicle I wanted. It was well worth the wait

i had an appointment for routine maintenance and it was super convenient and painless, start to finish. My service advisor was efficient and great to deal with, highly recommend!

I stopped in to EdMartin GMC in Anderson, Indiana to schedule my 1st service appointment. I could not be happier with how understanding and kind they were when scheduling my appointment. It was efficient, fun, and felt a genuine warmth. I had purchased my Sierra 1500 Pro from Muncie, but live closer to Anderson, after this first experience, I will only use Ed Martin GMC in Anderson for my truck. When I went back to pick up my truck after service, everything went smoothly, I especially like Ben Long my new service rep.

Fantastic job servicing my vehicle in a timely manner

It was great and the worker's were great

They had my vehicle in and out very quickly and the staff were very courteous

Simple fast and informative

Fast, friendly service.

In and out in 30 mins very good

I love coming to Ed Martin! Everyone from the service desk to the mechanics to the cashiers are kind and considerate. I have never had a bad experience at Ed Martin. My favorite mechanic is Jeremy Quinn.

I was 1/2 hour early & they took me right in for service and was completed in less than an hour-fantastic!

complete and fast service - great staff

Gavin was great! He was very good through the process!

Lisa Anderson was very knowledgeable about every single aspect and questions we had.

Upon making the call to GMC, service rep asked questions to assist them in narrowing down the problem. Appt. next day, car was quickly diagnosed and parts were available, making my time at the dealership short. Customer lounge is clean, bright, coffee always available, and everyone is cheerful and professional. Love my GMC Dealership for maintenance and repairs.

Nice friendly service. Katlynn worked very hard to help me with a service warranty. They have earned my business in the future.

In and out in timely manner

Simple,Respectful and a pleasant car buying experience

Missy took great care of me during the sale. And showed me all the features inside.

Our dealership is always friendly, efficient and effective! Always a pleasure.

William is awesome: He is helpful with everything, nice prompt, knowledgeable!

A good experience.

I picked up my vehicle and had to turn right back around because the radio was still doing the same thing. I paid over $2500 to fix 4 issues I was having and the ne t day the check engine light came back on and my vehicle is still doing the same thing. Ed Martin Ford sold me a lemon. I haven't had this vehicle for about 6mos. And it has all these issues. Buyer beware.

Great friendly workers! I like taking my car there

They were quick when I got into my truck, I noticed they did not reset the oil mileage percentage I am sure they changed the oil and rotated my tires, but it makes you wonder if they did knowing how they did not reset my oil. Not a big deal but it makes you wonder if the work was completed.

Excellent service and promt service.

Went in for oil change and tire rotation. Service completed quickly!

showed up early for my appointment and was out in 15 minutes!

Best place around. Great people to work with.

This is the 3rd vehicle we have bought here in the last 5 years. Nate Renz has been great to work with. He lets us test drive as many vehicles as we want so we can make sure we get the right vehicle. Service department is always easy to work with as well.

Lay at the cash office walked me thru using my points very helpful.

Always pleasant employees and they do great work!

Very fast service, also looked into another question I had.

Everyone was friendly and helpful in solving my problem

I let service know that right rear tire pressure was all of a sudden reading 3 lbs low and manual measure was right on recommended pressure. Was told oh they are like that and differ. Well it wasn't the first 9 months I owned this new truck. Now since rotation, the faulty tire pressure sensor is on the front now.

Very quick service. Staff very helpful and friendly.

My wife and i have bought six new vehicle From this location, four when it was auto world,and two now that it is Ed Martin, the most recent was 7/25/25 new terrain,our experience at Ed Martin was remarkable, great atmosphere,professional people Couldn’t ask for anything better,we’re happy, and certainly will pass it on to our friends, go Ed Martin!!!

They did an excellent job.

Same as always. The only dealership I go to

LOF and tire rotation were fine. Still can not solve the backup camera issue.

Great Experience

Very prompt and friendly personnel; oil change completed in less than an hour. I asked that my car not be overfilled beyond the full mark on dipstick. Still, was beyond the top mark. I’m particular about such things!

Abc

Nate was very helpful. Everyone was friendly and answered my questions.

I appreciate all the extra effort they went to to keep me informed and meet my timelines of getting my truck back.

I called Willam Brunner on phone let him know what I was interested in. And that I’d be by after 3 and he had everything ready for me.

Fast and efficient

In and out just like that

great service as always

My husband and I have bought our last few cars from Will. He is easy to work with and listens to what you as a customer are looking for.

Very informative respectfull people thank you.

Very professional !!

As always, the team is friendly and fast. I wait for my car and it is done in a matter of 30 min.

Great Service with a personal touch

Everyone was very nice and professional I enjoyed the service

work done as requested timely.

Very pleased I could use my GM rewards- service ;employees very helpful

I appreciate how I am treated by this service department. They remember me and always answer all my questions. They make sure that I get the appropriate maintenance done and they don't try to get me to have unnecessary work completed.

I went in for an oil change and also mentioned about a wind noise coming from both the driver and passenger side front windows. When my car was finished, the service advisor came out and told me the noise was coming from my tires??? That, of course, threw me off and kind of upset me because I can clearly hear it coming from my window. Then the Service Manager happened to be walking by. The service advisor had the manager talk to me about this issue. I said that my car only has 23,000 some miles on it, how could it be my tires? Then then he said my tires themselves are fine. I then asked what to do about this now, new to me, tire noise. Do you know what his response to me was? TURN UP MY RADIO. My appointment for my car was 3 weeks ago and I still think about that. That is why it has taken my so long to respond to this survey. I purchased my 2024 vehicle at another dealership and came to Ed Martin GMC because a family member highly recommended them to me. So, I left that appointment with the oil changed, a new to me tire issue, still have the wind noise, and quite frankly, ticked off.

The service department are great people. I appreciate them and all they do.

I have never been to your store.. I am not sure why you keep sending me these request to fill out surveys. Not sure how you even had an appt. for this email. I drive a BMW and go to Dryner Reinhbold for oil changes.

The Salesman was very helpful and professional

Friendly- attentive-really like coming here for my service on my truck

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I took my 2024 GMC Sierra in for a recall issue and an oil/filter change. When I got home, I checked my oil level and for leaks. Oil was dripping off my oil filter, and both the filter & filter side of the oil pan were wet with oil. I cleaned up the area but still didn't know if the filter seal was leaking or if it was just a sloppy job. It didn't drip any more after I cleaned it, but considering the amount of oil that was on the filter and pan, enough for a couple of drops to drip off the filter 8 hours after the job was completed, and after driving home where I immediately checked for leaks, I found it hard to believe that the tech could have been that sloppy. I had to bring it back and have the job filter/filter seal checked. I don't have time for this kind of nonsense. I don't really like changing my own oil but this is why that I usually do it myself. Just simply because this is the kind of experience that I have come to expect from dealership service departments.

Everything was excellent!! Love my new truck!

Friendly and went out of their way to complete the sale.

We had some issues, but they were resolved immediately. Great customer service.

Every person I came in contact with there was very friendly and helpful. I miss my salesman who has now retired although I ran into her 2-3 weeks ago in a store. I plan on having your place do my service work for me when needed.

I would Recommend Jordan Pierce for anyone purchasing a vehicle here. He made the entire process as easy as possible and went above and beyond to help me get every discount and option I was looking for, as it was my first time buying a brand new vehicle vs used. 10/10 recommend.

Terrific…. The Service individual was very helpful and knowledgeable, I expected to be there about an hour and my car was ready in 20-30 minutes. I was extremely impressed.

Quick, friendly service. The service guys always take great care of my car.

Everything was great about the service experience. I am curious why GMC would send me a $30 off oil change offer less than a week after I serviced my vehicle???

Lisa did and outstanding job of helping us get are new car👍

Ben Long did a great job of getting my appointment, taking my details, informing me of the options, and getting my car back to me quickly. The tech did a great job of servicing my car.

Service gal was great, super nice and understanding of my frustrations. Service was quick and I am appreciative of that, however I feel like you overcharge your customers. I understand making a profit, that what business' do, but the exhaust issue wanting to charge me $677 for something I had fixed this morning in 1/2 hour for $177 tells me a lot about the price for the water pump and thermostat cost. You're not going to see me again for any service and not for a new vehicle either.

Friendly customer service,wait tim was good

Had to return due to an error message on vehicle.

I paid for a truck was along with my oil change and my Pearlie looked brand new. Can’t wait to get her detailed!!!

Always very timely professional Ben is very good back in the shop area and the ladies that take care of me at the checkout are friendly and courteous

Service done with efficiency!

William Bruner and Charles Venable worked together to give my wife Karen and I a perfect experience.

Quickly greeted. Comfortable surroundings. Informed of findings. Prompt service.

Awesome dlrship

Excellent customer experience! I had some specific asks related to price matching another dealers and Gavin and Charles made every effort within reason to accommodate my wishes! There was a small hiccup on delivery of the truck but that issue was handled expertly and satisfactorily! Highly recommend the team!

Was happy with my service

Pleasant and quicker than expected. Good people to work with.

Our GM experience was fantastic with Jordan Pierce at Ed Martin Buick in Anderson. We cannot express how much he went above and beyond what he had to do to make sure we were completely satisfied. The car we wanted was not on the lot, so he found one from another dealership and had it there the next day! Our experience could not have been any better than with Jordan Pierce. He was caring, had a lot of patience and made sure we were happy with our purchase. Thank you Jordan Pierce!

Nate was very helpful

Great

Easy to schedule appointment, super quick service.

Every thing was fine

I was there when the lights went out.. they were very good about letting me know what was going on. I had to come back the next day and when I did they was able to complete my service and didn't charge me for my tire repair. They are a great team and will always refer people to their business.

Quick and efficient for a routine oil change

SERVICECONSULTANT BEN WAS GREAT , GOT ME IN AND OUT, WENT OVER MULTI POINT INSPECTION, AND THANKED ME FOR MY BUSINESS, FIRST CLASS TREATMENT!

Lisa Anderson was our salesperson. She was amazing! Zero pressure and extremely knowledgeable and patient.

My sales lady Lisa was g6

William went out of the way to help us with our purchase!

Nice experience was in and out faster than I expected

Ed Martin of Anderson did a fantastic job.

Work done quickly and efficiently. Good experience.

I brought my GMC Sierra in for a front end noise, oil change & tire rotation, and to have two tire pressure sensors batteries replaced. I get a call from the dealer saying my oil cooler line is leaking on both ends and needs replaced (never had a drop of oil on my garage floor), and that my rear shocks were leaking oil ( again never a drop of oil in my garage). Like a sucker, I agree to the repairs though I did not have a problem. When I picked up the vehicle, the two tire sensors that were working when I brought it in, were no longer working, and the batteries on the two faulty tires were not replaced! Same warning light was on. On my receipt, they indicated my front right tire was bad, (28 k miles on the tires) but when I measure the tread, it was the same and the others. Not sure if this was to sell something that I didn’t need. Maybe like the oil cooler line and shocks. When I ask about the sensors and why they were not changed, I was told it was a system problem, and I could bring it back tomorrow and they would get it back in. Obviously, my time is not important. Really makes me question if I had a problem in the first place? Needless to say, I am Extremely disappointed with this service call.

My appointment was actually for a different day. My schedule changed and they were able to get our Buick in when we needed it. That is why we drive there from Mccordsville.

It was pleasant it went smoothly

Fixed the issue, but it is the second time I have got in my car after a service and my car is a mess. 2 weeks ago had oil changed dirty grease marks on interior of car. Monday when I got back in my car door panel where they fixed the switch.....dirty. Let me explain my interior is CREAM. You can't help but see the dirty marks on cream interior. I paid extra to ceramic coat the inside of my car because of the color of the interior, shouldn't have to point out their mess. Do better service department!!!!

I have been buying cars for over 50 years and my salesman, William Brunner, is one of the best out there. A true and detailed professional. Thank you, William and Buick.

My Buick was serviced and washed as I relaxed with a great cup of coffee. Everything was on schedule and timely.

Quick

Very friendly quick and efficient.

SERVICE COMPLETED IN UNDER 1/2 HOUR. USED TO TAKE AN HOUR.

Friendly staff, quick service!

Nate and Gavin were Great to work with. Thanks Rick and Connie.

Top notch! Ben was very personable, and maintained contact with me. Work was completed very timely.

Courteous and knowledgeable of the problems with my truck.

It went smoothly and I was very happy with the work.

Quick and efficient.

The service department is fantastic. Not only was my Envision serviced quickly, they sent their shuttle to come pick me up so that I could get back on the road! Courteous as always.

They are always prompt and courteous and explain the service they provided.

SUPER SWEET AND AMAZING SERVICE ADVISOR

The service department at Ed Martin in Anderson, on Scatterfield Road, is very helpful, sufficient, and timely with appointments...excellent dealership...

1 star for first time. 5 stars for second so gave you 3 stars. After two attempts to get new brakes on and dealing with squeaks and black dust all over car for approx 6 wks. Finally when they started grinding they did something about it. Very disappointed that is wasn't done correctly the first time. I do not usually get this kind of service.

It was great and fast

Had a nail in my the sidewall of my tire that I noticed at 10AM sat. Called Dave and he had it fixed and on the road in less than 2 hrs with the same type of tires I already had. Could not ask for better service!!

Fixed my problem and I couldn't be happier.

Great!

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Will Bruner is very knowledgeable about vehicles and relatable.

William was phenomenal to work with! We were so grateful that he explained everything, every step of the way to help us make the best decision.

Great service was able to get in earlier than planned. Went out of there way in service and parts department to serve. A great team and a great customer experience.

Fast and smooth

It was excellent! I was out so fast that I didn't even get to finish the "work" I had brought to occupy my time. I was shocked - I've never been in and out so fast before and everything was great - and friendly service. Perfect!!

Service was completed quicker than expected and was thoroughly done.

Great experience especially in regards to Ben Long who is ALWAYS very courteous and helpful. Great representative to your company.

Good job

The day after we had our oil change I pulled out of the garage there was oil on the garage floor.i called Ed Martin and they said to bring the car in. After they checked the oil was full no leaks, it was improper cleaning up after the oil was changed. They fixed the problem and we were very happy about the quick response and problem fixed. Great team effort!

Great people and great work

Ben answered my questions, and my car was serviced in a timely manner. I appreciate the professionalism when greeted snd the expertise of the service technicians.

Quick and courteous service.

Right on time very friendly.

Treated fairly and thought I got a good deal. I was well informed by the Sales Rep.

Pot-holes suck. The guys at Ed Martin Buick were able to work my LaCrosse in same day to look at pot-hole damage. They helped me get back on the road quickly.

Clean...fast...and very efficient

Had another great experience at Ed Martin from scheduling to the service was painless and super convenient. Everyone I have met and been in contact with have been helpful and legit creating an overall good vibe. Ben the service advisor was knowledgeable and upfront, I'll continue to schedule my appointments at this dealership. I have several that I bypass along the way because I trust this dealer more than others in my home area.

The employees were great they are pleasant and thorough with their job

great service short wait time

I was greeted in a professional manner. The service that I came in for was completed in a timely manner while I waited. The information provided to me resulting from the visual inspection was easy to understand and comprehensive.

No wait for appointment-service completed quickly

THEY DID WELL

William found exactly what we were looking for and made the process seamless, even though we came from out of state.

Fast service. I always feel welcome and valued as a customer.

As always I was treated with kindness and respect. I wouldn’t trust my car with anyone else.

Quick, friendly and professional service! Thank you

We worked w/ Gavin Smith. He was very knowledgeable about the cars and very helpful. Willing to take all the time necessary to answer any questions we had and took his time to thoroughly explain everything. I was shocked that he had only been with the company for six months.

William was attentive and listened to what I wanted. He made every effort to find the vehicle that I wanted. The finance staff was very easy to work with.

Quick efficient and professional service

Friendly, professional, efficient, fast, service. Fixed repair as described for price quoted.

The oil change was completed in about 15 minutes. I would have liked to ask if everything was really done because of the speed of the service; but, the service technician did not hand me my bill. I don't like not being able to talk to tech. I guess my car had no problems.

Professional and good people

Everything was done for us and made our buying experience very nice.

Great job, fast and friendly.. awesome job

I waited for my vehicle for a scheduled oil change and tire rotation and got in and out pretty quickly.

Service was perfectly and well done

After checking in, I went in to your nice waiting room, had a cup of coffee and my car was ready. I thought it would take longer than it did, so I was pleasantly surprised.

My appointment time was 8:30 I arrived and immediately the service personal did the intake paperwork and I was ready to leave in less than a half an hour. I was very happy with the efficiency and the politeness of the staff.

Very friendly & helpful during our decision making & purchase of new suv

Everything went great ! Oil change and tire rotation done in less thin a half hour. I was waiting on my vehicle when they came in and said they were done.

KATELYNN WAS AMAZING. SHE WAS ABLE TO WORK WITH ME AND MAKE SURE I WAS TAKEN CARE OF. COULDN'T HAVE ASKED FOR A BETTER SERVICE ADVISOR.

very good service Ben is great to work with I appreciate the shuttle service

Awesome Experience. William was knowledgeable about the vehicle and took the time to go over the features, while showing me how to connect and set up the app and on Star. I felt like we'd known each other for years.

Ben and the guys keep my old van in great shape. It’s really a pleasure doing business with this service department.

Nate was awesome

Katelynn my advisor was wonderful and very prompt in communications when servicing my truck.

Waiting time was awesome. About 20mins.

Really good and helpful, nice and friendly

Ben Long was fantastic, as always. I wish everyone customer service encounter I had was like the ones I have with him.

From sales down to scheduling a service appointment was not good.

Fast service

Jordan was great to work with. He worked with me to get my payment where I wanted it to be.

The best car buying/leasing experience I have ever had!

I went in for an oil change and tire rotation, and it was done before I was comfortable in the chair in the lobby. Fantastic service!!

Four trips for rear camera not working. Still not working after replacing the camera.

Very friendly staff and quick process

Always friendly and welcoming staff. Thorough explanation of service work on my vehicle along with a comfortable waiting area. I’ve used the shuttle service and really appreciate the availability if needed.

very pleased with the service!

Quick and courteous service as always.

Vehicle Towed to Ed Martin, got call from Katelynn to let me know the diagnoses. Had it fixed same day! Thanks

very pleased with service

Very quick service and great help with checkout by using GMC rewards.

This is the best place to take your car. Ben and the guys keep my truck and van in great shape.

Friendly and quick service.

Very kind people who work with you!

The usual service work. Change oil and filter, rotate tires. Check all systems. I had the cabin filter replaced. The service department did a great job of taking care of our vehicle.

Quick, friendly service. They do a great job! Thanks

They take the time to make sure I'm completely satisfied. Even gave me a loaner when my car wasn't going to be finished. Top notch group!!

great

They treated me very well. Went out of there way to accommodate my needs.

Staff was fantastic and took care of us well. Charles leads a great team!

They replaced the heads up display and it’s working perfect now

Every single person I talked to was friendly & helpful

Gave me a fair trade in value. Will be back for my next one.

Good communication and end result was acceptable

It was good and informative

My car dealer was absolutely amazing. Got me the exact truck I wanted for the price I needed.

Ben provided excellent service.

We love Keith he is so awesome what he does he there for the customer that’s why we tell people to go to Keith 😁

Service was done with short waiting time

Ben was very professional and went over what needed to be addressed with my vehicle. Work was done to meet my satisfaction in a timely manner.

AMAZING SERVICE PEOPLE. ALWAYS HAVEA SMILING FACE. WOULDN'T GO ANYWHERE ELSE.

Fast and competent service.

They were ready for me at the appointed time and had my vehicle done sooner then they told me. The only problem that I have, is that my problem with my radio/phone cutting out incessantly wasn't fixed.

Solved truck problem

Checking in to the service department == Excellent Communication letting me know the service was complete. = Excellent Cashier and picking up vehicle. = Outstanding Would highly recommend this service Department..

On time and correct

Ben, my service consultant is outstanding! Service has always been top notch!

This is the BEST place to bring your car! The advisors are knowledgeable and friendly. The techs get my car done right on one visit!

They listened to my issues Also showed me how to resolve the problem Appreciate their quick response

Missy and Gaven were extremely helpful and knowledgeable on the 2025 Buick Envista. They both answered all of my questions and made sure that all of questions were answered and that I was more than satisfied with purchasing the car.

Great work fast and efficient

They always find a way to fit me in. Thank you.

JOB DONE RIGHT THE FIRST TIME

Great

Perfect!

Gavin is very knowledgeable and helpful. Cares about your experience after the sale. He even called to wish me Happy Birthday. He has sold us 3 vehicles in 7 months and I would only talk to him.

The workers they were very professional and polite

Got me right in on same day. Ben was great as usual

Very professional and courteous!

My appointment was on time. Everyone was efficient and pleasant to deal with. Service was done quickly. I'm very pleased with the professional service and friendly atmosphere! Scott Keys

William was Awesome didn't try to force me to purchase had fun while I was there the whole staff was helpful

Scheduled service and they performed work in a timely e

Lou was wonderful to work with.. Enjoyed our time with her and appreciate her knowledge.

Everyone is sweet and professional!!

Car pulled a code to replace a vent solenoid. Before the gas tank was lowered the service department was already speculating a wiring issue and low and behold they found a wiring issue. Granted them approval to replace the wire and they said the vent solenoid was working so they put the gas tank back in place leaving the old part to fail down the road so when it does we can pay for them to drop the tank again and replace the part originally requested in the first place. FRAUD repairs do not make repeat customers. $739.00 wire repair, vent solenoid part only $26.79, so when that old one fails we can pay another $700 to lower the gas tank again. Thanks, we'll take our business somewhere else next time.

William is great and helped me all the way through the process to get the vehicle I wanted.

Did what I wanted in a fast and friendly manner

I was pleased with the service I received.

Took care of coolant leak quickly. Really appreciate the fast friendly service!!

Had a mechanical problem with a used vehicle that I had purchased around a month ago or less called the dealership. Without hesitation they advised me to bring it in, they provided a ride home completely repaired the problem, called the next day and had the vehicle fixed. No problems

I have had a great experience with this dealership. The staff is awesome and very knowledgeable.

Professional staff and a friendly environment. Service process was efficient and timely.

Very fast and quality service. Also I appreciated one of the service people holding doors open for me. I broke my ankle in three places and my leg in two places. I am still using a walker, so any help is great.

My truck has 140,000 miles. My Malibu has 250,000 miles. My LaCrosse has 332,000 miles. These have only been serviced and repaired at this dealership. It’s worth the money to keep my fleet dependable. I count on Ed Martin Buick GMC to keep ‘em running.

William Bruner was Awesome!

Ben , the tech advisor was patient and knowledgeable trying to diagnose the problem. Waiting on a part to arrive

Ben Long greeted me and got my car in quickly. The work was done fast and done right. Great job!

Fast and friendly service.

Ben Long has always been helpful and goes beyond

Fast friendly service! Thank you!

Thanks

Jordan was excellent east to deal with.

Everything was very professional and great service 👏 👌 👍🏿

I’m always greeted with a smile. Everyone in that dealership is pleasant and helpful. Booked my appointment online, and they were ready for me as soon as I walked in. Waiting area is very nice and clean. Snacks and beverages are also available. Service to my vehicle was done quickly.

Good never better

I dropped my truck off on Friday for a recall with a Tuesday appointment and got a call on Friday afternoon that the truck was done, I wasnt expecting the quick service but I really appreciate it, good job !!!

Went for an oil change. Was super fast! Employees were very friendly and helpful.

Every thing went well Your people were great

Everyone there was great. Nate took very good care of us And is very Knowledgeable about the new vehicles. Wee will do all future deals with Ed Martin GMC.

quick service and friendly serviceman check in. we were disappointed we could not use our GM points wi fi was not working properly to get them on my I phone.

William was a great guy to work with. He got back to me fast, listened to my situation and what I wanted, and took the time with us to get what we needed. We never felt rushed and he made sure my wife understood the tech on her car and showed her the service center and introduced us to the crew there so she didn’t feel uncomfortable if she ever needed them.

I explained at the beginning why I was car shopping. Gavin listened to what I needed/wanted in a vehicle. He explained my options and was patient with me when I said no. Everyone at this dealership was great. The service department is what made my decision to walk away from the previous dealership where I got my previous 3 vehicles. The courtesy and the help I received at Ed Martin is top notch.

Friendly service. On time service.

My car needs to be ready to go at a moment’s notice. Ben and the guys keep it in great shape.

I got an oil change and tire rotation at Ed Martin GMC. I was very pleased that it only took their team 30 minutes to complete. I will come back.

Quick, and friendly:)

Ben does an excellent job as service advisor .

Professional and got the repair done while working with the extended warranty place.

William did a great job to find me a great deal...thank you!

Great friendly and quick service.

I have a great relationship with the dealership so far.